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    Shipping & returns

    Our sending and returning policy

    * The goods will be delivered within 4 working days of the order date

    * Working hours from 9:00 am to 5:00 pm (Saturday - Thursday)

    * Orders that are made after the official working hours are transferred to the next business day. Orders above 99 NIS are shipped free of charge

    * It is possible to add an extra charge according to the size of the required pieces


    Return policies

    * The exchange shall be submitted within a period not exceeding 14 days from receipt of the application.

    * The exchange must be done through customer service number shown on the site or through the direct service / Facebook Chat appearing below the screen of the site or communicate with us through WhatsApp +972 592061010.

    * Product will be exchanged for free in the event of a defect in the product or non-conformity in the specifications described in the product page on the site

    * Switching to another product with the same value or more value or other size, provided there is no defect in the alternative product and the cost of switching the value of shipping and delivery 10 shekels.

    * The goods / devices will be returned in the same way as the payment.

    * It is possible to exchange the device only with the original invoice, if new and in its original packaging, and for 14 days from the date of purchase of the device according to the company conditions.

    * When you purchase from Sbitany Home Web site, you are automatically subscribed to All Sbitany communicating software including WhatsApp and Facebook to view the latest offers and campaigns.

    * The company has the right to reject the request for switching in case it violates the company's policy.


    Returns in one branch

    You can return the goods at any of Sbitany Home's branches in advance with the website team by calling +972 592061010 in order to facilitate the return process, the invoice must be submitted for purchase or receipt. And purchase card in the case of purchase using credit card plus ID card


    Important note

    * We apologize if there is any problem at the price of any pieces on the site and reserve the right to cancel any order containing an error. With full respect for our valued customers